Haute Experts share what they've learned as luxury real estate agents.
Priscilla Haisley, Miami Shores, FL
Buying or selling a home can be an emotional process for clients. I've learned to be attentive when emotions affect decision-making. In these situations, I pause, take a step back, and give everyone time to calm down. This approach has saved many deals after I advised clients to "sleep on it" before making an impulsive choice. When working with clients, I've learned to approach them with empathy, yet being very rational when negotiating with other agents.
Miguel A. Rodriguez, West Palm Beach, FL
The biggest lesson I've learned as a real estate agent is the importance of building strong relationships and providing exceptional service to clients. Trust, communication, and understanding their needs are paramount to success in this industry. Additionally, staying adaptable and continuously learning about market trends and changes ensures that I can effectively navigate challenges and deliver positive outcomes for my clients.
As a real estate professional, I've learned invaluable lessons: continuous learning and the ability to pivot are imperative in our ever-evolving industry, demanding adaptability; persistence and determination are essential for overcoming challenges; real estate transcends transactional aspects—it's about building lasting relationships; setting clear, measurable goals is vital for success. Above all, prompt communication—answering calls, returning messages, and responding to emails—is paramount.
MacArthur and Lai Group, Big Island, Hawaii
The biggest lesson I have learned as a real estate agent is not to take anything personally. This job requires us to listen, put our client's needs first, and be the calm in the storm. The less excited you can be, the more you can hold space for your client's to make the right decision.
